RIGBY, Idaho (KIFI) - The fourth of July will be a busy day for a lot of people, but especially for 9-1-1 dispatchers. Every year on the Fourth of July, the number one 9-1-1 calls are about fireworks ...

DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

Joking aside, the importance of remaining calm, collected, and informative - hard as that can be - is key when describing a situation to 911 dispatchers. Last week was National Public Safety ...

The 911 system for Indio went down Friday morning, according to the city's police department. The city's police agency said around 7 a.m. that its 911 system, along with those of "several other local ...