Amazon Lex in Amazon Connect: generative AI to simplify bot building and create improved self-service experiences. The creation of personalized, self-service chatbots and IVR systems requires contact ...

The new features helps customers compare products and track prices, and it even automates purchases and deal-finding ...

Amazon is interested in buying struggling movie theater chain AMC in a surprising move that could strengthen its online and in-person experiences. Amazon is making moves to show the power of physical ...

Amazon Prime Day is here with fantastic deals for busy business professionals who may need time off to refresh through virtual trips and cooking classes offered via Amazon Experiences. Have you been ...

Among the slew of CES announcements this week, it should be no surprise to anyone that generative AI is a major theme from tech companies this year, including Volkswagen, Nvidia and (of course) Amazon ...

OK, I’ll admit it … I am a closet Amazon addict. I get an adrenaline rush from the thrill of one-click purchases and the ease of buying nearly everything I need when I need it, and knowing it will ...

Amazon to launch online vehicle sales in the U.S., starting with Hyundai in 2024, making it more convenient for customers to find and buy their vehicle of choice on Amazon.com and pick it up from ...

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds ...

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...