ARC processed its first Electronic Miscellaneous Document (EMD) transaction, the sale of an American Airlines seat upgrade in coach on a flight from Dallas/Fort Worth to El Paso, Texas. The ...

The Center for American Progress estimates that administrative costs in the healthcare sector consume approximately 14% of all healthcare expenditures in America. And, more importantly, at least half ...

Like its predecessor, sales force automation, sales enablement aims to improve the effectiveness and efficiency of sales organizations. Sales effectiveness focuses on the "what," or determining the ...

There's a recurring pattern in the history of enterprise applications that explains why, as I described previously in part one, the categories of ERP, CRM, and HCM have achieved lasting traction.

The other side to this coin is that consumers’ expectations about the ancillary sales experience have been shaped by the digital economy trendsetters. We expect immediate search results, rich user ...