Nobody likes receiving a lazy, thoughtless apology. If you want to be sincere and heartfelt, a basic "I'm sorry" won't cut it, according to Beth Polin, a professor of management at Eastern Kentucky ...

When it comes to apologizing, the most common mistake we tend to make is to focus our apology on our own excuses and justifications instead of the experience of the person we’ve harmed. In other words ...

Not every apology leaves both parties feeling better. An apology can be offered without sincerity, simply to get out of a predicament. Or the wording of the apology simply lets the person off the hook ...

Now that President Obama has apologized to those who've seen their health care plans canceled due to the Affordable Care Act, losses he pledged beforehand wouldn't happen, he joins the line of modern ...

It’s a new year, and a time for serious self-reflection and forgiveness. The start of another year means that many of us are thinking about new goals, resolutions and ways to improve ourselves and the ...

For years, psychologist Molly Howes has had an unusual obsession: apologies. As a therapist who works with individuals and couples, she’s seen over and over again how a sincere apology can right ...

University of Newcastle provides funding as a member of The Conversation AU. Self-help book and works of popular psychology often instruct us in the art of apologising. Their advice is reflected, in ...

Being an adult means you don't have to explain s*** to anyone or apologize when you're not feeling sorry. However, since society treats apologizing as a noble act and being unapologetic is frowned ...