FORT WAYNE (WANE) – Better Business Bureau (BBB) has announced the release of a new online complaint form. Select BBBs began using the new form in November 2020, the press release said. BBB Serving ...

The best laid plans of mice and consumers … sometimes turn into disputes. That may not be exactly how the old saying goes, but it certainly fits the modern situation that some of us find ourselves in.

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...

Melanie Duquesnel, president and CEO of the Better Business Bureau serving eastern Michigan and the Upper Peninsula, gets the obvious question every now and then in this 24/7 online world. How do you ...