Amber Lise is trapped in an eight-week ordeal with Best Buy over a malfunctioning microwave oven. Best Buy repeatedly denies ...

But her big TV is busted and her warranty isn't doing her any good. Less than a month is how long Ms. Cox had her new television before she heard a popping noise from the next room. "When I came back ...

MINNEAPOLIS--(BUSINESS WIRE)--Ever wish you had a team of experts on hand to help with all your tech support needs? Well, now you do. Best Buy’s new Totaltech membership program will be available ...