In a surprising backflip, Commonwealth Bank (ASX:CBA) has reversed its decision to axe 45 call centre jobs, which had been set to be replaced by AI. Listen to the HotCopper podcast for in-depth ...
Commonwealth Bank will reverse its decision to cut 45 call centre jobs to make room for an AI chatbot. Australia's biggest bank, which posted an annual profit of $10.25 billion, last month said ...
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