No advertising campaign goes from storyboard to sales driver by itself. The client services manager is the ad agency executive who guides the campaign-building process. From client communications and ...

Understanding the basics is essential for success in any field, and that includes customer service. Good customer service can make or break a business. In order to ensure your associates remember and ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

Some professionals love the human element of business. If you enjoy connecting with people, solving problems and relating to clients and customers, a consumer services job could be just the ticket for ...

Industry Insight from Thomson Reuters Institute, a part of Thomson Reuters. Only 27% of law firm clients are asked for formal client feedback by their firms, according to research from Thomson Reuters ...

Nasdaq Solovis helps asset owners gain instant insights across their entire multi-asset class portfolio so they can create context faster and drive decision-making. In this Q&A article series, we get ...