Early access partners report first-touch times reduced from one hour to five minutes, 86% reduction in escalations and 120% revenue growth Additional Voice, Teams and Email Agents gather the context ...

ConnectWise has launched RMM Agent, bringing AI-led endpoint investigation into the service ticket where technicians already ...

TAMPA, Fla., April 24, 2024 (GLOBE NEWSWIRE) -- ConnectWise, one of the world's leading software companies dedicated to the success of Managed Service Providers (MSPs), today announced new ...

SEATTLE--(BUSINESS WIRE)--Absolute Security, a leader in enterprise cyber resilience, today announced that Absolute Resilience for MSPs has launched a newly certified integration with ConnectWise RMM™ ...

Users of the ConnectWise ScreenConnect remote desktop management tool are under active cyberattack, after a proof-of-concept (PoC) exploit surfaced for a max-critical security vulnerability in the ...

‘Things are changing and if you can’t see, you can’t control and manage. We felt that networking is a very critical element of what you see and what you control,’ says Ameer Karim, general manager and ...

ConnectWise said 'service availability' for ConnectWise Cloud Backup, SaaS Security and Cloud Management will 'return in ...

ConnectWise this Friday will rotate all code-signing certificates for ScreenConnect, ConnectWise Automate, and ConnectWise RMM. While the software company recently disclosed a nation-state attack, it ...

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