Customer feedback is the lifeblood of retail and restaurant success. In a fiercely competitive market, understanding customer preferences, needs and pain points is paramount. Feedback helps businesses ...

The 2025 Summit explores the theme: "We're on the brink of a seismic shift that's redefining how organisations connect with their customers." As technology advances and customer expectations evolve, ...

Nova Credit announces the 3rd annual Cash Flow Intelligence Summit, Sept. 10 in NYC, for 200+ senior consumer lending leaders.

A two-day London summit bringing together 3,000+ customer engagement professionals to address current challenges and future trends in customer experience. The Engage Customer Summit 2026 runs Oct. 7-8 ...

The summit agenda has been meticulously crafted to guide attendees through the complete customer intelligence journey, from foundational data collection to advanced real-time decision-making. Through ...

Last weekend, I attended the 2013 Customer Summit in Las Vegas hosted by Mu Sigma, a decision sciences and “pure-play” analytics company started by one of our Chicago Booth graduates, Dhiraj Rajaram.

As a hub for senior CX and operational leaders, CEM Africa Summit will showcase cutting-edge AI applications that are reshaping how companies interact with their customers. With over 700 senior ...

LONDON, July 3, 2025 /PRNewswire/ -- The Customer Engagement Summit, Europe's premier event for customer engagement professionals, returns for its 14th year at the landmark Evolution London. This year ...