Scammers are barraging the tri-state with phony emails claiming to represent Best Buy’s Geek Squad tech support team. The scammers take different tactics, often claiming the target owes money for a ...

Have you received an urgent email from tech support company Geek Squad, charging you an exorbitant amount of money for a subscription renewal? It's a scam. The email is not really from Geek Squad, ...

The clever Geek Squad scam comes in 10 different varieties. Here are the red flags everyone needs to know. Internet scams are a booming business. According to the most current crime report from the ...

Jessica Harris speaks with Robert Stephens, founder of the tech support company Geek Squad. Stephens started making tech-support house calls while he was a college student at the University of ...

WASHINGTON - Best Buy and its Geek Squad tech support brand is the most impersonated among scammers, according to a new report from the Federal Trade Commission. The newly released data, published on ...

Data released this year shows US households have an average of 17 devices that connect to the internet. That’s 17 devices to potentially have to troubleshoot at any given time. And when you are ...

For three decades, Geek Squad has been a trusted name in tech for anyone needing IT support. The Best Buy subsidiary dispenses diagnostics, repairs and advice to consumers across the US in-store and ...

Can AI best human-led customer service? The retailer is partnering with Google to use its Gemini models to develop a self-service customer support agent. When he's not battling bugs and robots in ...

Internet scams are a booming business. According to the most current crime report from the Federal Bureau of Investigation in 2023, the United States saw the highest number of complaints—nearly 3.8 ...