Etelos, a provider of open source hosted Web 2.0 applications, has released a beta version of a CRM tool designed to work with Google Apps, a commercial suite of office applications Google introduced ...

As companies like Google, Microsoft, and Salesforce compete for enterprise business, they're increasingly offering customers a wide range of integrated productivity tools, rather than siloed ...

Salesforce (NYSE: CRM) and Google today announced an expansion of their strategic partnership, introducing a new wave of AI innovations designed to transform the enterprise. This collaboration brings ...

Through the success of Google Apps, Google has emerged as an enterprise apps contender. While their success to date has largely been with SMBs and early cloud adopters, the momentum is evident.

The imaginatively named Salesforce for Google Apps service blends Salesforce CRM with Gmail, Google Docs, Google Talk, and Google Calendar. Salesforce is offering the service to subscribers free of ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. It's been a busy week for the CRM software formerly known as ...