As business owners, more than ever because of economic uncertainty, we need to improve our listening skills in order to manage expectations and maintain trust with our customers. This is true for ...

We live in a world that seems to get busier and busier! Not only do we have our daily work tasks but we also have more meetings, longer commutes, and more interactions with more people in more ...

In my time as a business founder and CEO, I have found that effective communication is the backbone of a successful business, career and entrepreneurial journey. Yet, when we think of communication ...

LEND AN EAR: As part of Xpress' annual Wellness Issues, we reached out to professionals whose education, livelihood or service has trained them to be adept listeners. Photo by Thomas Calder When it ...

"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." How many times have you nodded along during a conversation, only to realize you didn’t absorb a single ...