Microsoft announced that beginning Oct. 14, Windows 10 will no longer be supported on devices. Learn what this means and what ...

The group behind the massive SolarWinds hacks recently launched another cyberattack campaign, and one of the victims was a Microsoft customer support agent. Microsoft has revealed in a blog post that ...

Microsoft will test its business acumen by the end of this year with new software for automating customer-service functions. On Tuesday Microsoft is expected to detail plans for Microsoft Customer ...

Microsoft may not be starting the year on the right foot, at least as far as security is concerned. Just last week the NSA of all people disclosed a critical Windows 10 vulnerability which was ...

Hackers exploited a Microsoft customer support portal that allowed them to access customers' e-mail accounts on Hotmail, MSN, and Outlook. Microsoft confirmed the breach in an e-mail to TechCrunch, ...

Microsoft support scams are probably the oldest type of online scam, and they remain just as dangerous as they were a decade ago, perhaps even more so now with scammers having access to better ...

Hackers reportedly compromised a Microsoft customer support account, exposing its credentials, and by extension customer email on Microsoft web-based email services like Hotmail, Outlook.com, and MSN.

This article has been updated. On Friday, Microsoft Corporation MSFT said that hackers behind the SolarWinds attack had gained access to its customer service agent's device. The company said it had ...

Legal & General has partnered with Microsoft to develop an AI-powered customer service platform aimed at improving ...

More than 250 million customer service and support records were exposed by Microsoft over a two-day period in December 2019 due to a server misconfiguration. Since the records weren’t secured with any ...