For most of modern banking history, financial institutions have been designed to respond. A customer applies for a loan, and ...

In today’s competitive landscape, digital-first challengers and fintech companies have expanded customer options, making loyalty less secure. This is why customer retention strategies in banking are ...

Kinil Doshi is a senior VP at Citibank and a fintech expert in banking compliance and risk management with two decades of experience. Advances in technology have played a crucial and welcomed role ...

For generations, the success of a bank was often measured through familiar metrics such as deposits, lending volumes, branch ...

With over 125 banks and 150 million customers on its platform globally, i-exceed says it is at the forefront of digital banking innovation. In a conversation with ET Digital, Sundararajan S, ...

1. What is predictive analytics? Predictive analytics is a method of using data to make predictions about future events or behavior. It can be used in a number of different fields, including marketing ...