Salesforce updated its Community Cloud with its Lighting user interface and a bevy of new features for personalization, search optimization, themes and recommendation. Lightning Customer Communities ...

Eightfold AI announced an expansion of its relationship with Salesforce. Through this agreement, organizations will have access to talent intelligence solutions on Agentforce, an AI skills-powered ...

Puzzling out all the different permissions involved to provide various functionalities is made easier, thanks in part to the active SFDC user community Last year, I wrote about Revisiting the question ...

Salesforce.com announced the official release of the Salesforce1 Community Cloud today, essentially making their Communities product released in June, 2013 an official product with a cloud of its own.

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

“People are reimagining learning and connecting in this new hybrid world because learning the skills isn't quite enough. You need the coaching, you need the mentorship, and you need the community to ...

Salesforce on November 3 announced the launch of Lightning Partner Community, a new component to the Salesforce Community Cloud. According to the CRM giant, Lightning Partner Community is designed to ...

FRESNO, Calif. (KFSN) -- Energy filled the inside of Bitwise South Stadium as those in the technology industry shared ideas at CenCal Dreamin'. The event, hosted by Shift3, brought the community of ...