Mobile technology has changed the way contracting firms operate, thanks to a wide array of smartphones and tablets that allow the real-time exchange of information. As a result, many technicians in ...

A large field service organization with technicians working around the country had a problem. Every day, the technicians performed their work well. They had the instruments, knowledge, tools and gear ...

A survey of 181 commercial HVAC service technicians was conducted to test the widely held assumption that field technicians resist digital technology, and to identify what separates the technology ...

Rugged smartphones and small handheld devices end up being a great fit for OHS specialists who spend time at a wide variety of work sites, from oil and gas wells to petrochemical plants to refineries.

A program that generally prepares individuals to apply technical knowledge and skills in the adjustment, maintenance, part replacement, and repair of tools, equipment, and machines. A program that ...

As trucks continue to rely more and more electronic-based systems to operate – with computers controlling everything from the engine, transmission, emission control devices, even tire inflation – the ...

It is a great time to be a technician using technology. Work done in the field is getting easier, more efficient and more accurate as the tools we use get smaller, faster and more precise. And we can ...