True government transformation starts with standardization and modernization, enabling smarter digital services that meet ...

Artificial intelligence (AI) is ushering in a new era of opportunity for government. The technology holds the potential to redefine how federal agencies interact with citizens—offering more tailored, ...

Communications Platform as a Service is becoming a go-to innovation for large and small agencies looking to improve the citizen experience. CPaaS replaces massive call centers and old-fashioned ...

SA’s unified digital government citizen services platform will initially be enabled for targeted test groups. Public access to government services platform MyMzansi is set to kick-start in March, ...