It was 2005 and our financial planning firm had 600 clients. We used alphabetized index cards to ensure consistent client outreach. Each morning, the receptionist would pull five cards and sort them ...

One of the most frequently asked questions around here these days is what exactly the difference is between a 32- and 64-bit client of World of Warcraft. Blizzard, which has been hinting at a 64-bit ...

One of the main problems with social media — and, often, writing in general — is that it can be hard to tell what sort of tone or meaning the author intended. The most innocuous comment — or at least ...

World of Warcraft players are a notoriously picky bunch. They know what they like, what they don’t like, and have absolutely no issue with telling you exactly how they feel. Loudly, and with many, ...

As the end of the year approaches, it’s easy for our clients to become distracted by the events of the last year rather than looking ahead to the possibilities the new year could bring. To help ...

A 64-bit client is now available for use with Patch 4.3.2. Before being able to launch WoW in 64-bit mode you will need to download the 64-bit client for PC/Mac (using one of the links below), and ...

Experience, they say, is the greatest teacher. So when the Glassman Wealth Services’ team gathered to talk about how we could improve our own clients’ experience, I wanted them to have an excellent ...