LAS VEGAS--(BUSINESS WIRE)--Zappos.com announced its latest effort to bring together its beloved customer service and out-of-the-box culture with the launch of their #ImNotABox campaign. Zappos.com ...
LAS VEGAS--(BUSINESS WIRE)--Online retailer Zappos.com announces its first-ever loyalty program, Zappos Rewards, a four-tier benefits program. In Zappos.com’s latest effort to wow customers, the ...
A new anchor store is coming to Mall St. Matthews and it will offer more than just shoes.Zappos.com is getting ready to open a brick-and-mortar store Friday after weeks of preparations. Zappos Unboxed ...
Just under two weeks ago Zappos.com, the online shoe retailer, very publicly laid off nearly 8 percent of its workforce. The truth is, the company didn't intend for everything to be so public. It just ...
Kami Phillips is a former editor, style & beauty at PEOPLE. She left PEOPLE in 2018. Kick off those winter boots and book a pedicure, because sandal season is here! If you’ve already cleaned out your ...
Brironni Alex was so good at answering telephone calls and emails from customers at Zappos.com Inc. that the company promoted her to customer-service manager. But when the online retailer adopted a ...
Last week I wrote about several different companies using Twitter as a Business Intelligence tool. After I posted the article, I received a Twitter from Zappos.com CEO Tony Hsieh thanking me for ...