When someone is angry, being reasonable doesn't come naturally. Standing in the path of someone’s uncontrolled anger is scary, yet there are several grounding phrases truly brilliant people say to put ...

The last thing that most of us want to deal with is an angry person in our face. But chances are, sooner or later, it’s going to happen. So what do we do? And, maybe more importantly, what shouldn’t ...

Anger can be hard to deal with at work. But understanding what’s behind it can be the key to unlocking a way forward.

Tom is the owner of a niche welding company that repairs difficult-to-service industrial equipment. Customers ship large and heavy equipment to his shop for welding repairs. When I toured his shop ...

Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.

All of life is a negotiation. It is a necessary life skill that, sadly, is seldom taught. Understanding the psychology behind the negotiations one is likely to face daily is a significant advantage.

Anger is the kind of feeling people try to tamp down, out of fear that it will ignite and explode. Pretending your anger doesn't exist causes it to compress itself, making a home in the small space of ...

As humans, making our way through this big crazy world, we are all a bunch of imperfect weirdos. Like, we can totally master the office smile that hides the “I hate this work” mood you’ve been ...

If you’ve ever spent any amount of time working in a school or hospital, you have most likely encountered a fast-paced, ever changing, wonderfully challenging environment that requires you to ...

Add Yahoo as a preferred source to see more of our stories on Google. Fanie Heymans / 500px via Getty Images The last thing that most of us want to deal with is an angry person in our face. But ...