World Cup super fan Yoshua Quinones snagged a ticket to the final game. At least that’s what his $10,767 receipt from StubHub said. But three months later, with the big event quickly approaching, his ...

Hilton increased the cost of a family's prepaid hotel room by $1,800 months after booking. Here's how Consumer Rescue fixed ...

Two days before Lance Sathoff’s family was scheduled to leave for their Mexican vacation, they received a disturbing email. The message from Hilton informed the Sathoffs that the rate of their prepaid ...

A Florida couple missed their much-anticipated Princess cruise after a flight delay caused them to miss their connection to Australia. However, that’s not the worst part of this story – not by a long ...

Over the years, I’ve mediated hundreds of requests for help from distressed cruise line passengers. Many of these cruise fiascos were the result of passenger mistakes and could have been avoided by ...

If you accidentally put the wrong gas in a rental car, you’re most certainly headed for a giant repair bill. Mohit Govani recently discovered just how giant after Hertz accused him of destroying the ...

A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...

Norwegian Cruise Line forced a triple-vaccinated husband and wife to stay inside their cabin without reprieve for four days. And when the ship finally returned to New York, two burly NCL crew members ...

A Florida couple missed their much-anticipated Princess cruise after a flight delay caused them to miss their connection to Australia. However, that’s not the worst part of this story – not by a long ...

Brak Moczygemba got the shock of her life after a recent one-night stay in a budget hotel. The manager of that Quality Inn accused her of pillow theft… remarkably pricey pillows for such an ...

A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...

After United Airlines canceled Tamra McIntyre’s flight home from Iceland, she requested EU 261 compensation – around $622. In response, the airline “awarded” her just 8,000 United Airlines Mileage ...