Angry Flipkart customers slam the e-commerce giant after widespread cancellations of Nothing Phone (3) orders during the ...

According to Consumer Reports, some of the least popular car brands in the U.S. include Nissan, Volkswagen, Mercedes-Benz, ...

The strongest test of an AI system is not factual recall, but the ability to remain steady in the messy, emotional reality of customer interactions.

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

Woman of 75 had already agreed to bag search before it was claimed employee demanded proof of purchase in different business ...

One farmer in north Wales waited months for a £24,000 order before his finance company agreed to refund his payments. Other ...

Four years after the e-commerce scams came to light, thousands of customers are still chasing refunds, with many saying they ...

Owners claim the company knew about the problem but failed to resolve it. Legal trouble is circling Porsche in the United ...

Visiting France can be a wonderful experience, but being ripped off at a French restaurant understandably leaves a sour taste ...

Word about the contamination, revealed at a City Council meeting on Tuesday, was still getting around late in the week.

A fake story about an angry Olive Garden waitress throwing breadsticks at customers is going viral on Facebook. But they used ...

This week’s restoration of Kimmel’s show was partly the result of consumer pushback to the late-night show’s preemption. Feedback from angry viewers, wary advertisers, and frustrated employees all ...