As part of the AWS Global Startup Program, Deepgram offers AWS Marketplace sellers real-time, scalable, and accurate voice ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Consistent products and services are the top driver of trust at 59% of consumers, followed by help from real people at 56%, ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.