As part of the AWS Global Startup Program, Deepgram offers AWS Marketplace sellers real-time, scalable, and accurate voice ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Consistent products and services are the top driver of trust at 59% of consumers, followed by help from real people at 56%, ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

and Sweden as it debuts its offering of remote monitoring and diagnostics, accelerated response time, and discounted service work on batteries, inverters and solar panels. Most customers have signed ...

RiverLink is changing its customer service provider due to persistent invoicing issues and long hold times. LOUISVILLE, Ky. — RiverLink is swapping out who handles their customer service, citing that ...

Automotive manufacturing giant Stellantis has confirmed that attackers stole some of its North American customers' data after gaining access to a third-party service provider's platform. Stellantis is ...

TA KHMAU, Cambodia, Sept. 18, 2025 (GLOBE NEWSWIRE) -- Kandal M Venture Limited (Nasdaq: FMFC) (“Kandal” or the “Company”), a contract manufacturer of affordable luxury leather goods with ...

Despite speculation that AI will replace human customer service agents, Gartner anticipates that no Fortune 500 companies will eliminate human agents by 2028. The analyst firm also predicts that among ...

Sept 15 (Reuters) - Elon Musk's satellite internet service Starlink was back online for most users after a brief outage on Monday, according to tracking website Downdetector.com. The number of U.S.