Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

If city technology were a stage play, most residents would never see the set being built — but in Raleigh, N.C., the backstage work is shaping the entire production. Much of that work falls to CIO ...

Digital identity vendors are accelerating product integrations as businesses look for stronger, more seamless ways to verify users across sectors.

The recent volatility in tech stocks presents opportunities to invest in high-quality businesses at attractive valuations.

Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...

Concurrently, ServiceNow is advancing its strategic push into artificial intelligence with a suite of new offerings, prompting market observers to question whether a shift in sentiment is underway.

HP, TrueNAS, Workday, Avanade, Nvidia, Microsoft and ServiceNow were among other tech giants to make significant executive moves during February 2026.

Ingram Micro closes fiscal 2025 with $52.6 billion in revenue and debuts the "AgenTeq" brand for its agentic AI play. The ...

ServiceNow CEO Bill McDermott joins 'Squawk on the Street' to discuss the slump in software stocks, the impacts of artificial ...

ServiceNow CEO Bill McDermott joins 'Squawk on the Street' to discuss the slump in software stocks, the impacts of artificial ...

A price target cut may have caused some investors to exit their position.

eLuminous Technologies transformed a Tier-1 Indonesian ISP’s legacy CRM into a unified ServiceNow platform, automating customer onboarding, billing, and incident management while providing real-time ...