Combination unites advanced voice agents with the world’s #1 CRM, bringing together the customer, the conversation and the outcome ...

Salesforce, the #1 AI CRM, today announced it has signed a definitive agreement to acquire Rune Technologies, a leading ...

To succeed at consultative sales, you need to focus on discovering your prospect's needs before offering a solution. [Adobe] Learn how to convert more leads — and create loyal customers — with the ...

This year’s college graduates are facing one of the most competitive job markets in years. AI is upending every industry, and some leaders have even predicted that AI could replace 50% of entry-level ...

Check out all the biggest announcements and product launches from Dreamforce 2026. From agents that tackle long-term goals to new tools for optimizing your Agentforce, Dreamforce 2026 was all about ...

It is not enough to deliver only the technological capabilities of AI – we also have an important responsibility to ensure that AI is safe and inclusive for all. These are our commitments to building ...

Decision models are having a moment. In mid-September, TypeSafe AI came out of stealth with Jev, a model built to pick from a set of options. A month later, OpenAI made its Decisions API generally ...

Salesforce has released its 2026 Agentic Enterprise Index, which analyzes aggregated AI usage data from the Agentforce platform to uncover how businesses are deploying, using, and getting value out of ...

More than a decade ago an engineering team built Slack because they needed a way to coordinate code, log alerts, and talk to each other all in one place. Now, as AI agents move from pilots into live ...

New Agent Evals gives leaders the confidence to scale more agents into production by continuously evaluating agent performance and costs, no matter what platform the agent is built on. Today, ...

90% of patients want medical AI to have human oversight, and they're watching closely to see if healthcare providers will earn that trust. If you’ve ever waited on hold to make a doctor’s appointment ...