As part of the AWS Global Startup Program, Deepgram offers AWS Marketplace sellers real-time, scalable, and accurate voice ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

SpaceX is offering some former customers a 50% discount on monthly service for two years. Some existing users received ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Consistent products and services are the top driver of trust at 59% of consumers, followed by help from real people at 56%, ...

Reports of a new Verizon outage surfaced early Thursday, October 9, with customers seeing “SOS” mode and failed calls/texts.

AT&T will offer you a new phone every year for three years, but you'll have to bundle Home Internet and cellular to qualify.

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

RiverLink is changing its customer service provider due to persistent invoicing issues and long hold times. LOUISVILLE, Ky. — RiverLink is swapping out who handles their customer service, citing that ...

TA KHMAU, Cambodia, Sept. 18, 2025 (GLOBE NEWSWIRE) -- Kandal M Venture Limited (Nasdaq: FMFC) (“Kandal” or the “Company”), a contract manufacturer of affordable luxury leather goods with ...

Despite speculation that AI will replace human customer service agents, Gartner anticipates that no Fortune 500 companies will eliminate human agents by 2028. The analyst firm also predicts that among ...