German business software group will under new Chief Executive Christian Klein pursue growth but in so doing has no intention of sacrificing its goal of expanding margins in the medium term, a senior ...

The ERP provider linked its Business Data Cloud to the hyperscaler’s BigQuery platform with more integrations to follow, the ...

The biggest barrier to AI in customer experience success isn't technology sophistication—it's data fragmentation. Learn how ...

A breach of customer data has prompted a "comprehensive investigation" at Stellantis, the automaker said on Sunday, Sept. 17. The international automaker that owns companies like Chrysler, Dodge, Jeep ...

Key Insight: JPMorgan's fee deal with Plaid signals a new data-monetization model. What's at Stake: Banks' pricing could reshape fintech access, competition, and consumer data flows. Forward Look: A ...

Luxury fashion brands Gucci, Alexander McQueen and Balenciaga have suffered a customer data breach, in another attack linked to the ShinyHunters gang. The impacted data reportedly includes details of ...

The Google-Salesforce data breach just keeps getting worse, with the tech giant confirming that the exposed information included some from Google Ads customers. Data breaches are, simply put, the ...

Hackers posed as Salesforce IT staff, using vishing to trick employees into installing malicious software for data theft and extortion. A hacking group known as ShinyHunters has been linked to a ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

UK customers of luxury goods brand Louis Vuitton have been warned to be on their guard against opportunist fraud attempts after their data was compromised in a cyber attack on the retailer. In an ...

With Comcast trying to figure out how to stop losing broadband customers, the cable firm yesterday announced new plans that are available nationwide and do not have data caps. Comcast said it is ...