NICE leads in cloud and AI for customer experience, but AI ROI is unproven and risks remain. Read here for a detailed ...
Salesforce stock trades at value multiples after a 20% pullback. Learn more about the company and its potential upside.
AI and agents drove $67 billion in sales, influencing 20% of all purchases through personalized product recommendations and conversational customer service Salesforce powered 61 million orders on ...
The city attorney accuses large manufacturers of causing diseases that have burdened governments with public health costs. By Heather Knight Reporting from San Francisco The San Francisco city ...
Our CRM business is healthy, and it is an important part of Veeva, but it's not the major -- it's not the largest part of Veeva anymore, that’s for sure. A significant statement from Peter Gassner, ...
Vibe coding — the fast-growing trend of using generative AI to spin up code from plain-language prompts — is quick, creative, and great for instant prototypes. But many argue that it's not cut out for ...
Mercy was named the top large health system in the U.S. for patient experience by NRC Health for the fourth consecutive year. The award is based on patient feedback collected over a one-year period, ...
Charlie Sheen’s memoir was full of celebrity name-drops — but some were more impactful to his life than others. Even Tori Spelling’s name was thrown in the mix because, at one point, she lived in the ...
Last year research firm Forrester reported that up to 86% of sales deals stalled because getting a quote can take so long. It found that B2B buyers abandon deals because they are often so time ...
We all know that Shep Rose and Austen Kroll of Southern Charm have had their share of ups and downs. But for now, at least, it looks like things are up! The friends took a trip across the Atlantic and ...
Bucknell University has opened the 2025-26 academic year with a series of campus improvements designed to enhance student life, safety and community. They include the completion of the West Apartments ...