Workforce management solutions are enabling organizations to take full account of all the resources they have available at their disposal and derive valuable insights into how they can be best used to ...

A recent 1E report revealed software waste is on the rise, with the average large enterprise throwing away around $7.4 million a year on unused and under-used software. That adds up to a shocking ...

There’s a saying, “You can’t teach an old dog new tricks,” while this adage rings true time and time again - this week it was challenged. The third oldest city in the United States (behind only Boston ...

Businesses across all sectors are now dependent on different IT infrastructures to run their organization. One of the most important of these is the data center, as it is the intermediary between ...

With Cloud Computing becoming a widely used technology, it is imperative for companies to understand ways to enhance the benefits and minimize risks of a migration to the cloud. They need a skilled ...

Continuing its strong lead in the contact center space, inContact, the leading provider of cloud contact center software and contact center agent optimization tools, recently debuted the first of its ...

UPMC has picked Alcatel-Lucent’s (News - Alert) Nuage Networks software-defined networking (SDN) platform to be deployed as the health system’s backup network. UPMC is an integrated global health ...

For mobile operators, over-the-top (OTT) services such as Skype (News - Alert), Line and WhatsApp are eating into profits by piggybacking on mobile data networks and delivering calls, SMS and chat ...

The US Healthcare market is undergoing major transformations, thanks to the Patient Protection and Affordable Care Act (PPACA). Also known as Obamacare, this Act represents the biggest change in ...

Pacnet (News - Alert), provider of integrated network and technology solutions in the Asia-Pacific region, has recently adapted the Infinera DTN-X platform, supported with 500-Gigabit/second (Gb/s) ...

Today QlikTech, a provider of business discovery user-driven Business Intelligence (BI), announced that one of the largest insurance companies in Russia, AlfaStrakhovanie Group, has expanded its use ...

Revenue from worldwide entertainment video distribution (ie. cable, satellite, IPTV (News - Alert), mobile video and online platforms) will hit $2.1 billion this year, which is impressive enough. But ...