Zoom Contact Center customers can easily launch a Quiq Voice AI experience, and Quiq customers can migrate to Zoom Contact Center with their Quiq AI agent intact BOZEMAN, MT - November 12, 2026 - ...

Norway’s largest financial services group connects customer journeys with AI to reduce routine work and give advisors more time to focus on customers SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global ...

Sitecore's Scrunch now helps marketers influence the third-party publishers and reviewers shaping AI-generated brand recommendations.

However you slice it, it's been a rocky 2026 for HubSpot, and that continues today as co-founder Brian Halligan returns as CEO, replacing Yamini Rangan in an abrupt leadership reset as the company ...

The offering is now available standalone to deliver structured content to any channel while maintaining strict role-based access control for authoring, delivery, and compliance LOS ANGELES, CA – ...

New capability lets teams create forms and landing pages, analyze responses, and automate next steps within the AI tools they already use SAN FRANCISCO, Nov.

CX maturity models save governance for the final phase. By then, customer signals are piling up with no one empowered to act ...

Your CDP sees the failed payment. Your team sees it next week. Batch refreshes and manual segments keep brands a step behind every customer signal. Decisions replace storage. Active systems ingest ...

New solution combines audience intelligence, dynamic subject-line optimization, campaign testing and measurement to help marketers improve customer acquisition. CINCINNATI, Nov.

Sitecore Symposium 2026 convenes digital experience and marketing technology professionals in Orlando for sessions on AI, content and martech strategy. Sitecore Symposium 2026 runs Nov. 10-12 at the ...