AI storefronts are narrowing discovery to a handful of recommendations, forcing retailers to rethink metadata, governance, ...

As AI shopping agents remove friction from online commerce, they are also erasing the behavioral signals retailers rely on to detect fraud — creating a visibility gap that could trigger the largest ...

eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots and AI agents from autonomously placing orders on its platform. The change aligns with updates to ...

The one-size-fits-all approach of legacy enterprise resource planning (ERP) systems continues to frustrate mid-market retailers, where thin margins leave little room for slow or rigid software. Most ...