Southwest Airlines Flight 2094, traveling from Nashville to Fort Lauderdale, was forced to land at Hartsfield-Jackson Atlanta ...

Southwest Airlines used to be known for its customer service. In fact, like many people, I preferred to fly Southwest because ...

Flying with Southwest Airlines could mean flying with the spills, fluids, flakes and grime left by the guy who sat in the ...

Southwest Airlines begins service at McGhee Tyson Airport on March 5, ending a years-long wait for Knoxville travelers.

A spokesperson did not comment on what that security matter may have been.

Southwest Airlines said it would refine its boarding and baggage policies after some early complaints from customers in the wake of sweeping changes in January.

Southwest Airlines is adjusting parts of its new seating and boarding system after travelers complained about overhead bin availability and confusion during the airline’s transition away from its long ...

Southwest's cleaning procedures are questioned after report suggests possible changes to between-flight seat cleaning.

The Dallas-based carrier moved to assigned seating in January and said it is addressing issues with boarding and overhead bin space.

Southwest Airlines is “refining” a few aspects of its new seating policy amid a less-than-enthusiastic reception from both customers and crew members. The announ ...

Even though Southwest Airlines has assigned seating, you can still snag your favorite spot on the plane — here's how Mortgage ...

Southwest Airlines is planning to add larger bins to some airplanes, with the goal of increasing the number of carry-on bags ...