#work #dispatchers #training | Nocturnal Dispatchers

In an emergency when lives are at risk, FDNY dispatchers are the first response, collecting information and making sure help is getting where it needs to go, as quickly as possible. EMT Dale Bartolomeo with Emergency Medical Dispatch says dispatchers are the “silent heroes.” For National Public Safety Telecommunicators Week, we thank our dispatchers who answer thousands of calls each day. They are unseen, but they always provide a comforting presence, and often, lifesaving instructions. “You’re

For National Public Safety Telecommunicators Week, the FDNY recognizes the important work our dispatchers do every day, responding to thousands of calls, knowing that a life may be on the line. “Split second decisions that we make can change the whole outcome of an operation,” said Supervising Fire Alarm Dispatcher James Keane. With 20 years on the job, SFAD Keane now oversees and trains new dispatchers, a position he doesn’t take lightly. “The most rewarding thing I could take from training and

#FDNY rescues a man from the tracks at 18th Station today in NYC after he was pushed off the subway platform as a train was pulling in. #citizenapp #citizen #protecttheworld Video courtesy of X/nicksortor | Citizen