Lucie, a 999 emergency call handler, talks about why she loves being the voice at the end of the phone during someone’s worst moment 🎧💚 🔗 Apply today and work in our 999 control room: https://www.eastamb.nhs.uk/join-the-team/working-for-us/vacancies#!/job_list/ns?JobSearch_q=emergency call handler&JobSearch_QueryIntegratedSubmit=Search&_tr=JobSearch&_ts=1 🖥️ Come and join us for our virtual recruitment event taking place Thursday at 6pm to learn more: https://www.eastamb.nhs.uk/form/EOC-virt

Call handlers like Sarah take emergency 999 calls from all over Scotland. | BBC Scotland

When you’re dealing with 999 calls, you have to be prepared for anything. | Channel 4

From clocking on at 8pm to the night shift delirium at 3am, crime never sleeps. | Channel 4